Good service is expected at a restaurant. Great service is sincerely appreciated. Exceptional service time after time after time and being welcomed like family is a very rare and special thing. I don’t get out as much anymore, and I can hardly be considered a regular anywhere…but when I do have the energy to go out to eat or meet friends for a drink I tend to gravitate to where I am known and don’t have to explain myself. It may seem a small thing but if I don’t have to strain my self asking for an extra napkin or explain why am ordering by pointing at the menu and I can no longer eat certain things it’s a blessing.
This is a special Thank You to the Staff, Management and Owners of NAHA at 500 N Clark Chicago, Illinios.
Everyone from the busstaff to the Chef have made me feel at home. They have never once looked at me funny when I need another napkin or just order soup and a glass of wine, because that’s all I can swallow that day. I recommend it so often because I have NO doubt that anyone I send there will be cared for just as I am. Thank you for taking care of me, for welcoming me and treating me as a normal human being who just wants to be out for a nice evening with friends…Thank you for your service. For the excellence of your food and the care evident in it’s preparation. Thank you for your consistent high level of service and for treating my guests as if they were family too. Most of all thank you for being a safe haven where I can go by myself and know I’ll have help to the cab if I need it between my cane and my to-go boxes. I know for you, you are just doing what you do which frankly makes it all the more remarkable. I appreciate you.
Allow me to put this in perspective for you: the other day I walked into a restaurant to drop off a thank you card for the owner who I had met at an event…given my speech the server who greeted me thought I was a street person or something…saying ” no we don’t want any..” with out looking at the card or to whom it was addressed etc. She then turned and walked away from me with out handling what I was there for. This is just 1 example of how I am often treated as if I am retarded and contagious by people in service positions. From cabdrivers to waitresses to clerks in stores, as I lose the ability to control my face it happens more frequently.
So NAHA people~kudos to you for being so customer service oriented it’s the same as breathing for you!
I’ll see you soon.